No Cancellation or Return on wrong selection post-delivery. All customers are requested to check specifications or configuration requirements.
If you want to cancel the order before your product has been dispatched, we will initiate the refund after deducting a nominal charge of 5% of the order value within 24 to 72 business hours after receiving the cancellation request.
If your product has been dispatched or delivered to you then we will refund the amount after deducting the shipping charges (both side) and a nominal charge of 5% of the order value within 24-72 business hours after receiving the cancellation request.
If you have received an item that is damaged/defective or wrong, just Email us at customercare@supremeitmall.com
Return and Refund Policy
SUPREME IT MALL Return Policy is implied only where the product have defect or damage, We will not accept any type of damage/defective, seal broken or wrong product from customers for return /refund of products.
You must return the Product’s in its well & proper, original Packaging for a refund.
If you have ordered multiple items, you can initiate a return/refund for any individual item. You must return the order in original and proper packaging.
We will not entertain any complaint of any order after 5 (Five) days from the date of delivery of the order.
We will refund within 3 to 5 working days from application date if it requires to refund. It can take up to 7 working days to reflect in your account.
Note :
Please check the model carefully before your purchase specially in the case of the graphics cards /GPU ,We will not accept your request for cancellation.
We will not accept any type of damage/defective, seal broken or wrong product from customers for cancellation or return/refund of products.
